If a resolution of a complaint cannot be agreed with the Customer Service Manager or Head of Customer Service then please inform the Regional Operations or Sales Director of the matter and they will attempt to resolve it within 7 working days from this point.
North West - Operations Director
John Roach
Telephone: 0161 905 1727
Scotland - Contracts Manager
Kevin Rooney
Telephone: 01698 844 285
Midlands - Operations Director
Samuel Clarke
Telephone: 0121 421 8300
East Anglia - Operations Director
Trevor Haystead
Telephone: 01603 709800
South Wales & West - Operations Director
Paul Norman
Telephone: 02920 614112
London - Operations Director
Chris Wallace
Telephone: 020 8731 3800
South West - Head of Operations
Paul McGhin
Telephone: 01392 573 805
Eastern - Regional Operations Director
Simon Gordon
Telephone: 0113 202 2200
North West - Sales Director
Anne-Marie O'Doherty
Anne-Marie.O'[email protected]
Telephone: 0161 905 1727
Scotland - Sales Manager
Margaret Davidson
Telephone: 01698 844 285
Midlands - Sales Director
Lisa Preston
Telephone: 0121 421 8300
East Anglia - Sales Director
Jane Yolland
Telephone: 01603 709800
South Wales & West - Head of Sales
Suzie Hewitt
Telephone: 02920 614112
London - Head of Sales
Simon Ginsburg
Telephone: 020 8731 3800
South West - Head of Sales
Mark Sweet
Telephone: 01392 573 805
Eastern - Sales Director
Colette Ben Tarcha
Telephone: 0113 202 2200
